Welcome to Pros & Promise. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this site.
2. Products
We strive to display our products as accurately as possible. However, colors and images may vary slightly depending on your screen or device settings.
All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.
3. Pricing
All prices are listed in U.S. Dollars (USD).
We reserve the right to change prices at any time without notice. Promotional prices are valid only during the advertised period.
4. Orders
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product availability
- Errors in pricing or product information
- Suspected fraudulent activity
- Violation of these Terms
If your order is canceled after payment, a full refund will be issued.
5. Payment
We accept secure payment methods offered through Shopify.
By placing an order, you confirm that you are authorized to use the selected payment method.
6. Shipping
Orders are processed within our stated processing times.
Delivery estimates are provided for convenience and are not guaranteed. Delays caused by shipping carriers, customs, weather, or other circumstances beyond our control are not our responsibility.
7. Returns & Refunds
Please review our Refund Policy for complete information regarding returns, exchanges, and refunds.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and product designs, is the property of Pros & Promise and may not be copied, reproduced, or distributed without written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with website security.
- Upload malicious software or harmful content.
- Infringe upon the rights of others.
10. Limitation of Liability
Pros & Promise shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the purchased product.
11. Disclaimer
Our products are provided "as is" without warranties of any kind except as required by applicable law.
We do not guarantee uninterrupted or error-free access to our website.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
13. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes become effective immediately upon posting on this page.
14. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.