Terms of Service

Welcome to Pros & Promise. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this site.

2. Products

We strive to display our products as accurately as possible. However, colors and images may vary slightly depending on your screen or device settings.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to change prices at any time without notice. Promotional prices are valid only during the advertised period.

4. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Violation of these Terms

If your order is canceled after payment, a full refund will be issued.

5. Payment

We accept secure payment methods offered through Shopify.

By placing an order, you confirm that you are authorized to use the selected payment method.

6. Shipping

Orders are processed within our stated processing times.

Delivery estimates are provided for convenience and are not guaranteed. Delays caused by shipping carriers, customs, weather, or other circumstances beyond our control are not our responsibility.

7. Returns & Refunds

Please review our Refund Policy for complete information regarding returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Pros & Promise and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software or harmful content.
  • Infringe upon the rights of others.

10. Limitation of Liability

Pros & Promise shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Disclaimer

Our products are provided "as is" without warranties of any kind except as required by applicable law.

We do not guarantee uninterrupted or error-free access to our website.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes become effective immediately upon posting on this page.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.